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    Course Objective: Implement Lean

    Manufacturing Industry Service Industry On-Site Training

    Lean Manager Support and Coaching

    We act as sensei, and provide support and coaching to newly graduated Lean Managers to enhance their success in the transformation journey.

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    Manufacturing Industry Service Industry On-Site Training

    Performance management and key performance indicators

    Performance management, KPI's, Metrics, Leadership: In this session, we examine key performance indicators including customer satisfaction, response time, right first time (%), on-time delivery (%), and productivity.

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    Manufacturing Industry Service Industry On-Site Training

    Problem solving

    5 Why's, A3: During the lean transformation process, teams inevitably encounter problems that need to be solved before additional progress can be made. Equipping your team members with quick and easy-to-use problem-solving tools enables them to tackle issues as they arise.

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    Manufacturing Industry Service Industry On-Site Training

    Value Stream Analysis

    Value Stream Mapping, Value Stream management: In this session you will learn how to scrutinize steps and data uncovered during value stream mapping and find the weaknesses within an organization.

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    Manufacturing Industry Service Industry On-Site Training

    Value stream costing and lean accounting

    Value Stream Costing, Lean accounting: In this business-case-based session, we examine the connections between financial systems and the measurements used for decision making in the Lean organization.

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    Manufacturing Industry Service Industry On-Site Training

    Value Stream Mapping

    Value Stream Mapping, Value Stream management: This session presents a step-by-step methodology for value stream management (VSM)—the cornerstone for planning lean activities in all processes.

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