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    Lean Techniques for Services

    Productivity has been providing training in the operational excellence techniques for almost 40 years.

    Today, we offer a strong suite of Lean training specifically designed to educate employees at all levels of your organization as they work to improve your service value streams and eliminate waste in your processes.

    Our trainings are hands-on, results driven events ranging from 1 to 5 days…delivered in a public forum or on-site at your facility.

    From awareness sessions to certification of Lean Managers, we offer sessions in these fundamental techniques:

    • 5S’s
    • Visual Standards
    • Value Stream Mapping and Value Stream Management
    • Visual Flow Management
    • Cause Mapping
    • A3 Problem Solving
    • Daily Management Routines

    And in these advanced techniques:

    • Business Model Mapping
    • Policy Deployment using the X-Matrix
    • Performance Management
    • A3 Strategy
    • Building a problem-solving culture
    • Gemba Walk for Leaders
    • The Kata Approach
    • Lean Management Certification for Services

    For a list of available training modules, click here: On-site training programs for services or give us a call to learn more about our training, coaching and mentoring services.

    Customized Training Curricula for Your Organization.

    Productivity has extensive experience in (Lean) curriculum design and training development. We pride ourselves on our ability to customize learning curricula and design new educational courses tailored to address specific challenges facing your company.

    Our consultants will work closely with your (Lean) transition team to step through the curriculum design process identifying and developing training programs tailor-made to meet your specific educational requirements.

    On-site training curricula can be designed to meet a wide array of educational needs, from front-line employee trainings to executive education programs. Programs can be designed to suit all service and healthcare environments.

    What can we build for you?

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