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    Learning by Doing – Service

    On-Site Training for Service Industries and Public Administration.
    Lean Banking, Lean IT, Lean Lab, Lean Office, Support Services...
    Actionable, Proven, Results-Oriented…

    We Provide Customized On-Site Training

    Our proven training will provide the knowledge and skill you need to take part in your organization’s Operational Excellence effort.

    All our on-site training programs are taught using a Learn-by-Doing approach that translates theory into action providing your organization with an immediate return.

    We can work with you to collaboratively build a curriculum that fits your specific training needs, to allow you to achieve short-term results while developing long-term organizational capabilities.

    We have provided customized training curricula to organizations throughout the Global 1000 including: adidas AG, BNP Paribas, The Emerson Electric Company, Kaiser Aluminum Corp., Gannett NJ Media Group, Oldcastle BuildingEnvelope, Suncor Energy, and Whirlpool Corp. We would welcome the opportunity to collaboratively develop a curriculum that fits your specific training needs.

    On-site training programs for services 


    Available Training Formats

    Overview
    These sessions provide a general understanding of a single core principle and methodology in a class-based lecture format.

    Workshop
    Learning sessions focused on a single principle or methodology of Lean taught through a combination of classroom lecture, case study and/or simulation. These events provide attendees with a solid understanding of the principle being taught.

    Kaizen Session
    Learning sessions that deep-dive a single Lean methodology taught through a combination of classroom lecture and hands-on application.  These events provide attendees with a solid understanding of the subject methodology and delivery model they can use back home.

    Certificate
    A multi- subject learning experience designed to provide a solid understanding of the fundamental techniques of Lean. These multi-subject sessions are taught using a combination of classroom study, group discussions, case study and simulation.

    Certification
    In-depth multi-subject learning events focused at developing capabilities in individuals charged with leading the Lean effort. Taught using a combination of classroom study, group discussions, case study, simulation and hands-on application. Includes project work and certification exam.

    Facilitated Coaching/Consulting
    Take the Lean methodology out of the classroom!  Our experienced consultants will work collaboratively with you and your implementation team to help you implement in your environment.

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