Format: Overview
Applying lean to information technology - Lean IT
Lean IT and Oobeya room: In this session we look at how to bring Lean techniques to IT.
Learn moreHoshin-Kanri - Policy Deployment
Hoshin Kanri is the structured approach of Policy Deployment and Strategy Deployment: Guided by lean case studies, our sessions teach you how to align corporate objectives with workplace activities and day-to-day operations.
Learn moreIntroduction to lean principles and waste
Waste, Lean, Value: This module will introduce the fundamental principles of Lean in a service environment.
Learn moreLean and corporate strategy
Customer focused, Voice of Customer, Lean Strategy: This session helps you understand how to develop an operational strategy oriented to the voice of the customer, and how to focus and translate lean efforts into added value for customers.
Learn moreLean leadership and constructing a lean management system
Lean Management System, Leadership, Gemba Walks, Leadership Standard Work: The success of a lean initiative depends on actively engaging leaders at every level in the organization. In this session, we explore the need to develop a system for managing lean initiatives.
Learn moreLean Transformation
Lean transformation, Lean Services, Lean management, Lean Marketing, Lean in HR: In this session, we explore the way lean transformations take place in service organizations.
Learn moreManaging flows in a service environment
Visual management, performance management, lean services: The main difference between manufacturing and services is Visibility.
Learn moreProblem solving
5 Why's, A3: During the lean transformation process, teams inevitably encounter problems that need to be solved before additional progress can be made. Equipping your team members with quick and easy-to-use problem-solving tools enables them to tackle issues as they arise.
Learn moreProgramming and scheduling service flows
Flow management: Discover different ways of scheduling activities according to specific features of flow and demand.
Learn moreValue Stream Analysis
Value Stream Mapping, Value Stream management: In this session you will learn how to scrutinize steps and data uncovered during value stream mapping and find the weaknesses within an organization.
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