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    Format: Overview

    Service Industry On-Site Training

    Applying lean to information technology - Lean IT

    Lean IT and Oobeya room: In this session we look at how to bring Lean techniques to IT.

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    Manufacturing Industry Service Industry On-Site Training

    Hoshin-Kanri - Policy Deployment

    Hoshin Kanri is the structured approach of Policy Deployment and Strategy Deployment: Guided by lean case studies, our sessions teach you how to align corporate objectives with workplace activities and day-to-day operations.

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    Manufacturing Industry Service Industry On-Site Training

    Introduction to lean principles and waste

    Waste, Lean, Value: This module will introduce the fundamental principles of Lean in a service environment.

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    Manufacturing Industry Service Industry On-Site Training

    Lean and corporate strategy

    Customer focused, Voice of Customer, Lean Strategy: This session helps you understand how to develop an operational strategy oriented to the voice of the customer, and how to focus and translate lean efforts into added value for customers.

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    Manufacturing Industry Service Industry On-Site Training

    Lean leadership and constructing a lean management system

    Lean Management System, Leadership, Gemba Walks, Leadership Standard Work: The success of a lean initiative depends on actively engaging leaders at every level in the organization. In this session, we explore the need to develop a system for managing lean initiatives.

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    Manufacturing Industry Service Industry On-Site Training

    Lean Transformation

    Lean transformation, Lean Services, Lean management, Lean Marketing, Lean in HR: In this session, we explore the way lean transformations take place in service organizations.

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    Manufacturing Industry Service Industry On-Site Training

    Managing flows in a service environment

    Visual management, performance management, lean services: The main difference between manufacturing and services is Visibility.

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    Manufacturing Industry Service Industry On-Site Training

    Problem solving

    5 Why's, A3: During the lean transformation process, teams inevitably encounter problems that need to be solved before additional progress can be made. Equipping your team members with quick and easy-to-use problem-solving tools enables them to tackle issues as they arise.

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    Manufacturing Industry Service Industry On-Site Training

    Programming and scheduling service flows

    Flow management: Discover different ways of scheduling activities according to specific features of flow and demand.

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    Manufacturing Industry Service Industry On-Site Training

    Value Stream Analysis

    Value Stream Mapping, Value Stream management: In this session you will learn how to scrutinize steps and data uncovered during value stream mapping and find the weaknesses within an organization.

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