Tag: Performance management
Manufacturing Industry
Service Industry
On-Site Training
Managing flows in a service environment
Visual management, performance management, lean services: The main difference between manufacturing and services is Visibility.
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Manufacturing Industry
Service Industry
On-Site Training
Performance management and key performance indicators
Performance management, KPI's, Metrics, Leadership: In this session, we examine key performance indicators including customer satisfaction, response time, right first time (%), on-time delivery (%), and productivity.
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