Tag: Customer focused
Manufacturing Industry
Service Industry
On-Site Training
Lean and corporate strategy
Customer focused, Voice of Customer, Lean Strategy: This session helps you understand how to develop an operational strategy oriented to the voice of the customer, and how to focus and translate lean efforts into added value for customers.
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Course Objective
- Implement Lean IT
- Deploy Company Strategy and Objectives
- Learn Lean Management
- Learn Lean in Services
- Learn Lean Six Sigma
- Build a Lean Strategy
- Deploy a Lean Strategy
- Learn Lean Implementation
- Implement Lean
- Learn Lean Lab
- Become Lean Manager Certified
- Learn Lean in R&D
Business Sectors
Format
You Should Attend
- Employees
- Directors and Managers Administration and Finance
- Executives Committee Members
- Lean Managers and CI Leaders
- V-P IT and IT Directors
- Lean Managers and OE Leaders
- Hardware Software Project Managers
- R&D Directors and Managers
- Operations Managers
- Managers and Team Leaders
- Lean and CI Managers
- Customer Service Managers
- Quality Directors and Managers (QA - QC)
- HR Directors and Managers
- Head of Laboratories - Lab Managers
- Quality Managers
- Directors and Managers
- Leaders
- Managers
Tags
- Metrics
- 5 Why's
- Lean Management System
- Value Stream Mapping
- Leadership
- Gemba Walks
- Value Stream Management
- Lean Management
- Leader Standard Work
- Visual Flow Management
- Lean IT
- Customer focused
- Value Stream Costing
- Obeya
- Voice of Customer
- Lean Accounting
- Hoshin Kanri
- Lean Strategy
- Lean Lab
- Policy Deployment
- Visual management
- Lean Certification
- Strategy Deployment
- Lean Services
- Support Managers
- Interpersonal Skills
- Lean Transformation
- Formations Managers
- Wastes
- Lean Marketing
- Lean in R&D
- Value Adding
- Flow Management
- Six Sigma
- Customer Journey
- DMAIC
- NPS
- Performance management
- A3
- KPI's
- Business Case