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    Service Industry Public Educational Events

    Lean Management Certification for Administration and Services – 2022 - Columbus, OH

    Spring 2022 - Week 1: March 28-April 1 / Week 2: April 25-29 / Week 3: May 23-27

    This program develops resources capable of leading/managing a Lean transformation in your service or administrative environment and is designed for senior and middle managers looking to drive waste from their processes to boost enterprise-wide performance and improve customer service. This is a fully-accredited certification designed specifically for administrative and service industry professionals.

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    Service Industry Public Educational Events

    SERVICE AND ADMIN IMPROVEMENT- FALL 2022 - Ohio State University Campus - Columbus OH

    2022 Sept 26-30 – A 5-day program

    Provide an understanding of the foundational Lean techniques specifically designed for application in a service organization or manufacturing service environment. Designed for service and administrative managers looking to start a Lean effort in their organization.

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