Category: Service Industry
BUILD EXCELLENCE IN ADMINISTRATIONS AND SERVICES - July 10-13, 2025
Transform Your Administrative Services into a Competitive Advantage - A 4-Day On-Line Course delivered by Catherine Converset, Senior Consultant, Lean Expert and Teacher
Learn the Lean fundamentals and mindset necessary to engage your organization, optimize information flow, and create exceptional customer experiences.
Build the capacity to do more with less—before your competitors do!
LEAN IN LABORATORIES – REINVENTING EFFICIENCY IN QUALITY CONTROL PROCESSES AND PRODUCT DEVELOPMENT – Fall 2025
A 5-Day Virtual Certificate Program (Oct 22-23 & Nov 19-20-21) , 2025) – Registration fees: $3,250.00 or 2980,00 € per person
Learn how the Lean fundamentals and a Lean mindset apply to reduce lead time, eliminate quality issues and expedite the batch release process. The result: a 50 to 90% performance improvement plus an energized Visual Laboratory workplace.
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OPTIMIZING AND ELEVATING THE R&D FUNCTION - Fall 2025
Join us for this 6-hour live event. (November 6, 2025)
During this interactive session, Catherine Converset, Senior Partner and Expert in Operational Excellence, will guide R&D leaders and managers, on how to adopt a strategic approach that fosters collaborative excellence among R&D teams. Discover key elements for evolving your R&D practices and shaping your vision for the future.
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A 5-day Virtual Certificate Program - Delivered in English (January 22-26, 2024)
Understand the foundational Lean principles and methodologies specifically designed for a service organization or manufacturing service environment. Designed for service and administrative managers looking to start an organizational improvement effort.
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