Category: Service Industry

– Webinar – The Power of Lean in Admin and Support Functions

…discover the improvement opportunities in your service processes, in this discussion with Catherine Converset.

LEAN IN LABORATORIES - 2022 - 5-Day Virtual Program

August 22-26, 2022 – A 5-day Lean Certificate Program

Learn how the Lean fundamentals and a Lean mindset apply to reduce lead time, eliminate quality issues and expedite the batch release process.
The result: a 50 to 90% performance improvement plus an energized Visual Laboratory workplace.

Lean Management Certification for Administration and Services – 2022 - Columbus, OH

Spring 2022 - Week 1: March 28-April 1 / Week 2: April 25-29 / Week 3: May 23-27

This program develops resources capable of leading/managing a Lean transformation in your service or administrative environment and is designed for senior and middle managers looking to drive waste from their processes to boost enterprise-wide performance and improve customer service. This is a fully-accredited certification designed specifically for administrative and service industry professionals.

SERVICE AND ADMIN IMPROVEMENT- FALL 2022 - Ohio State University Campus - Columbus OH

2022 Sept 26-30 – A 5-day program

Provide an understanding of the foundational Lean techniques specifically designed for application in a service organization or manufacturing service environment. Designed for service and administrative managers looking to start a Lean effort in their organization.

The Lean Lab: Improving Efficiencies and Effectiveness - Live 6-hour Seminar

A live 6-hour virtual seminar - October 6, 2022 – 10:30am-5:30pm US Eastern time

Applying Lean methods and mindsets to your lab operations will speed throughput, expand capacity, improve customer service, reinforce expertise, and provide a better working environment for associates. Turning your quality control and R&D labs into a strategic advantage for your organization.