On-Site Training
Actionable, Proven, Results-Oriented On-site training programs are tailor-made to meet a wide range of training needs. They range from Leadership and Executive Awareness programs to on-the-job training for Operational Teams, in both Industry and Services. We offer classroom trainings, but also practical workshop, modular curriculum trainings over a period of several months, and of course a regular support in Lean implementation. Our programs can be customized to fit different manufacturing, service and healthcare environments.
Lean leadership and constructing a lean management system
Lean Management System, Leadership, Gemba Walks, Leadership Standard Work: The success of a lean initiative depends on actively engaging leaders at every level in the organization. In this session, we explore the need to develop a system for managing lean initiatives.
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Lean Manager Support and Coaching
We act as sensei, and provide support and coaching to newly graduated Lean Managers to enhance their success in the transformation journey.
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Lean Transformation
Lean transformation, Lean Services, Lean management, Lean Marketing, Lean in HR: In this session, we explore the way lean transformations take place in service organizations.
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Managing flows in a service environment
Visual management, performance management, lean services: The main difference between manufacturing and services is Visibility.
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Performance management and key performance indicators
Performance management, KPI's, Metrics, Leadership: In this session, we examine key performance indicators including customer satisfaction, response time, right first time (%), on-time delivery (%), and productivity.
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Problem solving
5 Why's, A3: During the lean transformation process, teams inevitably encounter problems that need to be solved before additional progress can be made. Equipping your team members with quick and easy-to-use problem-solving tools enables them to tackle issues as they arise.
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Programming and scheduling service flows
Flow management: Discover different ways of scheduling activities according to specific features of flow and demand.
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Value Stream Analysis
Value Stream Mapping, Value Stream management: In this session you will learn how to scrutinize steps and data uncovered during value stream mapping and find the weaknesses within an organization.
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Value stream costing and lean accounting
Value Stream Costing, Lean accounting: In this business-case-based session, we examine the connections between financial systems and the measurements used for decision making in the Lean organization.
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Value Stream Mapping
Value Stream Mapping, Value Stream management: This session presents a step-by-step methodology for value stream management (VSM)—the cornerstone for planning lean activities in all processes.
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