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    TPM – Total Productive Maintenance Making assets work to add value… Talks of motion by Catherine Converset

    TPM: Taking care of a company’s assets like a mother takes care of her baby.

    Catherine Converset – Présidente du Groupe Productivity

     

     

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    Catherine Converset

    Président Productivity Europe | Senior Lean Consultant | Lean Speaker | Lean Teacher

    Lean Consultant and President of Productivity - the Lean education and consulting company which introduced the Toyota Production System in the USA – I moved from heavy industries before entering into Consulting and Education.

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    A perfect Customer journey

    Talks of motion by Catherine Converset

    The customer journey should be priority #1 on everyone’s agenda. Therefore improving processes and better ways of working is essential and should be supported by Leaders.

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