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    The Lean Manager Certification Program for Services – 2017 Edition – Columbus, OH Become a Certified Lean Manager and engage your company in operational excellence!

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    This week I was reminded of some advice I received from a Japanese sensei early in my Lean career.  We were working together in an organization that had just embarked on the Lean journey. 

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    Can you solve the same problem twice?

    Recently I was working with a project team looking at machine data for a key piece of equipment.  The data showed the machine had several sporadic losses in that particular week.   To dig deeper into the data, we spoke to the operators and maintenance staff; one seasoned associate told us, “Oh, I know what caused that loss, we’ve had to fix that a few times.”

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