Programming and scheduling service flows
Flow management: Discover different ways of scheduling activities according to specific features of flow and demand.
Contact usDiscover new ways of scheduling activities according to the specific features of flow and demand. In this interactive session, you will see examples of flow management, with various process characteristics, and learn how to develop a model specific to your processes.
We provide practical examples and support to create an effective scheduling system to reduce lead time and increase output reliability, in all types of environments including Customer Service, Finance, IT, Healthcare, Laboratories, Marketing, Customer Service, HR, and R&D.
The results will be drastic performance improvement and the development of appropriate leading indicators. Then we will assist teams in defining their visual flow management and performance systems.
AVAILABLE FORMATS
- Workshop: classroom learning, case study
- Facilitated Coaching/Consulting: implementation in your environment
- Regular support
- Management coaching
Customized Skills Development
Learning by doing
The legacy of solid Productivity training and certification experience: actionable, Proven, Results-Oriented customized training programs are tailor-made to meet a wide range of training needs.
Productivity Innovation delivers specific training events in Operational Excellence and Innovation to help companies go beyond mere Lean tools and build a growth path: Lean in Support Services, Lean in Laboratories and R&D, Leading Lean and Operational Excellence, Customer Centricity, and building a Zero Failure strategy.
Our programs range from Leadership and Executive Awareness programs to on-the-job training for Operational Teams, in both Industry and Services. We offer classroom training, but also practical workshops, modular curriculum training over a period of several months, and of course regular support in the implementation. Our programs can be customized to fit different manufacturing, service, and healthcare environments.