Participants will learn the cornerstones of a lean system, how lean supports a customer-focused strategy, how to translate lean theory into action, and lean’s overall impact on quality, cost and security. We will cover all the elements related to :

• Understanding Voice of Customer
• The Value Stream perspective
• Measuring performance
• Managing flows
• Developing team routines
• Engaging problem solving
• Building a lean roadmap
• Applying these principles into your specific environment

AVAILABLE FORMATS

• Overview: classroom learning
• Facilitated Coaching/Consulting: implementation in your environment

Customized Skills Development

Learning by doing

The legacy of solid Productivity training and certification experience: actionable, Proven, Results-Oriented customized training programs are tailor-made to meet a wide range of training needs.

Productivity Innovation delivers specific training events in Operational Excellence and Innovation to help companies go beyond mere Lean tools and build a growth path: Lean in Support Services, Lean in Laboratories and R&D, Leading Lean and Operational Excellence, Customer Centricity, and building a Zero Failure strategy.

Our programs range from Leadership and Executive Awareness programs to on-the-job training for Operational Teams, in both Industry and Services. We offer classroom training, but also practical workshops, modular curriculum training over a period of several months, and of course regular support in the implementation. Our programs can be customized to fit different manufacturing, service, and healthcare environments.