Productivity
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    Manufacturing Industry Service Industry On-Site Training

    Interpersonal Skills

    One of the biggest challenges of the Lean Manager’s role is to effectively handle the many interpersonal issues that arise during a Lean transformation.

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    From dealing with difficult personalities to moderating conflict, Lean Managers need to develop the skills to motivate teams while defusing interpersonal problems before they impede progress.

    In this session we introduce the social dimensions of lean transformation, including communication styles, active listening skills, personality types, setting rules, defining objectives, conflict resolution, and more.

    AVAILABLE FORMATS:

    • Workshops: classroom learning and simulation
    • Facilitated Coaching/Consulting: implementation in your own environment
    • Management coaching and team coaching

    Customized Training Programs

    Learning by doing

    We offer in-house training programs for Services and Public Administrations and for Industry and all production activities.

    Actionable, Proven, Results-Oriented: As stand-alone training sessions or combined into a multi-session curriculum, these proven trainings, experienced for many years with European and International companies will provide to your teams the knowledge and skill necessary to build internal improvement capabilities and make them progress in the excellence journey.

    All of our on-site training programs are taught on the principle of “learning by doing”, to translate the theory into concrete actions by allowing your teams to quickly see the result of changes and make them want to continue to work. We work with you to build the program that best fits your specific training needs, and that will deliver short-term results while developing skills and changes in a long-term perspective.

    We have provided customized training curricula to international organizations and mid-size businesses including:  adidas AG, BNP Paribas, Rhodia, Saint-Gobain, Bell Food, Ipsen Pharma, Pfizer, The Emerson Electric Company, Kaiser Aluminum Corp., Gannett NJ Media Group, Plastipak, ATI, Oldcastle BuildingEnvelope, Suncor Energy, and Whirlpool Corp…


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