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    TPM – Total Productive Maintenance Making assets work to add value… Talks of motion by Catherine Converset

    TPM: Taking care of a company’s assets like a mother takes care of her baby.

    Catherine Converset – Présidente du Groupe Productivity

     

     

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    Conférence AME (American Manufacturing Excellence) – Octobre 2018 – San Diego, Californie

    Catherine Converset, President of Productivity Innovation hosted a seminar on Lean in the support functions: "Lean in Support Services: Deploying a True Company-Wide Strategy of Excellence".

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    A perfect Customer journey

    Talks of motion by Catherine Converset

    The customer journey should be priority #1 on everyone’s agenda. Therefore improving processes and better ways of working is essential and should be supported by Leaders.

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