Using a case study, you will learn how to measure and master improvement initiatives so that they are performed on time and achieve their objectives. You will also learn how to move away from results metrics, or lagging indicators, and generate leading indicators that drive future success.

We also provide practical support for implementing an effective visual performance management system in all types of environments (Marketing, Customer Service, Sales, HR, Finance, Laboratories, R&D, etc.).

The session will also discuss the team routines needed to ensure information is acted upon in a timely manner and being communicated up the organizational hierarchy.

AVAILABLE FORMATS

• Overview: classroom learning
• Facilitated Coaching/Consulting: implementation in your environment

Customized Skills Development

Learning by doing

The legacy of solid Productivity training and certification experience: actionable, Proven, Results-Oriented customized training programs are tailor-made to meet a wide range of training needs.

Productivity Innovation delivers specific training events in Operational Excellence and Innovation to help companies go beyond mere Lean tools and build a growth path: Lean in Support Services, Lean in Laboratories and R&D, Leading Lean and Operational Excellence, Customer Centricity, and building a Zero Failure strategy.

Our programs range from Leadership and Executive Awareness programs to on-the-job training for Operational Teams, in both Industry and Services. We offer classroom training, but also practical workshops, modular curriculum training over a period of several months, and of course regular support in the implementation. Our programs can be customized to fit different manufacturing, service, and healthcare environments.