This session teaches the principles of a Six Sigma approach and where and how to apply it. Using the DMAIC method (Define, Measure, Analyze, Improve, Control), you will learn how to uncover significant process variables and how to identify and control variation adding value for your customers. Through business cases, you will experiment with the practical application of Six Sigma in an office setting or a service environment.

AVAILABLE FORMATS

• Workshop: classroom learning, case study
• Facilitated Coaching/Consulting: project coaching, project assessment/review

Customized Skills Development

Learning by doing

The legacy of solid Productivity training and certification experience: actionable, Proven, Results-Oriented customized training programs are tailor-made to meet a wide range of training needs.

Productivity Innovation delivers specific training events in Operational Excellence and Innovation to help companies go beyond mere Lean tools and build a growth path: Lean in Support Services, Lean in Laboratories and R&D, Leading Lean and Operational Excellence, Customer Centricity, and building a Zero Failure strategy.

Our programs range from Leadership and Executive Awareness programs to on-the-job training for Operational Teams, in both Industry and Services. We offer classroom training, but also practical workshops, modular curriculum training over a period of several months, and of course regular support in the implementation. Our programs can be customized to fit different manufacturing, service, and healthcare environments.